Delivery & Cancellation Policy

Access is granted immediately after your payment succeeds. Your purchase appears in your Library, where you can watch or download it. If it isn't there within a few minutes, email support@creatornet.net and we will fix it.

After payment, the creator's booking link is provided so you can schedule the session. Sessions are held by the creator, at the time you both agree, using the tool the creator specifies. If a creator does not schedule or hold a paid session, our Refund Policy applies.

Some items can be paid in monthly installments. An installment plan is a recurring monthly charge through Stripe for a fixed number of months, shown to you before you agree. It stops automatically once the final installment is paid — you will not be charged beyond the number of months you agreed to.

You can cancel at any time by emailing support@creatornet.net from your account's email address. Cancellation takes effect at the end of the current billing month: you will not be charged again after that, and access to any not-yet-unlocked portion of the item ends. Installments already paid are not refunded except under the Refund Policy.